AI-Powered Business Profile in New York, NY

BIG CITY TOURISM

3.7 (2584 reviews)

Visibility score: 83 out of 100
  • Boats hold 150+ passengers
  • 1-hour cruise duration
  • Multiple daily departures
  • Complimentary return shuttles

Why Customers Choose BIG CITY TOURISM

Based on 2584 customer reviews

  • Close-up photo opportunities at Statue of Liberty
  • Experienced tour guides with decades of local knowledge
  • Complimentary shuttles to Times Square and Central Park
  • Multiple departure times throughout the day
  • Spacious upper deck seating for optimal views
  • Budget-friendly harbor cruise option in NYC

Location & Local Context

Address: Pier 78 at Hudson River Park, 455 12th Ave, New York, NY 10018, USA

Phone: (844) 726-1052

Hours: Friday 10:00 AM – 6:00 PM, Monday 10:00 AM – 6:00 PM, Sunday 10:00 AM – 6:00 PM, Tuesday 10:00 AM – 6:00 PM, Saturday 10:00 AM – 6:00 PM, Thursday 10:00 AM – 6:00 PM, Wednesday 10:00 AM – 6:00 PM

Parking: Battery Park Garage nearby, street parking limited

Peak times: Weekends 12pm-6pm, Summer sunset tours

Nearby neighborhoods: Financial District, Battery Park City, Lower Manhattan

Nearby landmarks: Battery Park, Staten Island Ferry Terminal, Stone Street Historic District

Services & Offerings

Statue of Liberty Harbor Cruise

One-hour scenic boat tour offering close-up views of the Statue of Liberty and Manhattan skyline.

  • 150+ passenger capacity boats
  • Multiple daily departure times
  • Professional tour guide commentary

Sunset Harbor Tours

Evening cruises timed to catch the sunset over New York Harbor with city skyline backdrop.

  • 5pm departure times
  • Golden hour photography opportunities
  • Live music and entertainment

Group Tour Packages

Customized cruise experiences for larger parties and tour groups visiting NYC.

  • Advance reservations available
  • Group pricing options
  • Flexible scheduling

Return Shuttle Service

Complimentary bus transportation from pier back to major Manhattan tourist destinations.

  • Times Square drop-off
  • Central Park area service
  • Multiple shuttle departures

Customer Reviews

3.7 out of 5

2584 total reviews

Most Frequently Mentioned

  • Great views and photo opportunities (156 mentions)
  • Entertaining tour guides (134 mentions)
  • Pricing confusion with resellers (98 mentions)
  • Crowded boats (87 mentions)

Rating consistent at 3.7 stars over past year. Mixed feedback on pricing transparency and third-party sellers.

Amazing 1-hour sunset tour! We took the 5pm slot (arrived at 4:30pm - boat took off around 5:10pm) and caught gorgeous views of the skyline and Statue of Liberty. The boat was spacious (fits 150+ easily), the music was great, and Kevin the MC was hilarious (outside of the views, Kevin was definitely another highlight!). We ended up walking to the pier (easy to find) instead of taking the shuttle; I’d recommend that based on other reviews of shuttles not arriving on time. If I’m being honest, I think some of the other reviews are unfair - if there are >150 people in line for one bus, you should find alternative ways to get to the pier as there clearly won’t be enough space to fit you. Anyhow, at the end of the trip, the free shuttles waiting to take us back to Times Square, Central Park, etc. were a great touch! Overall would highly recommend, we had a great time 😊

Melanie Wong

Had a great time with the cruise and crew. Micheal was amazing and a great host. For 39 years he's been doing this and you only have 2 more weeks to see him before he retires. Great experience and the staff was very gentle during boarding and throughout the tour. We made reservations for 12:30 and reached at 12:15.. no problem.

Param

3 stars.... not because dissatisfied with tour and sightseeing. Dissatisfied with fees and pricing. Several in line expressed told one price.... then checked credit card.....got another price. So likewise I got receipt with no price....agent said 39per person...so I'm thinking qty 4...185 or so. Cc showed $215. So the real issue might not be BCT but folks at park selling on behalf of them. These websites need bold lettering....upfront tactics...beware of independent resellers on street due markup. I'm sure they all work together.....but liberty site said go buy tickets and park at park garage. Nothing is hey buy here....go to this place to board or line up. So NYC tourism in all is deceptive to ensure all businesses cash in on visitors. If you can buy direct and get up front where to go do. As I said the boat ride and tour was great.....audio about the island fantastic. Do better and give people pricing and upfront awareness on tourism fees commission fees taxes etc. And since you know that. ..say total per person when you quote the event. Ie....55 per person vs 39....

Papi Chulo

Great if you want a quick visit to see the Statue of Liberty, the tour guide could be a plus or minus depending on comedy preference. There is dynamic pricing and people hustling everywhere to fill seats which they do successfully. Boat is packed and you want to make sure you get up top before it fills up. Bathrooms were gross and food available was limited and not appealing. Overall good experience but just lacked

nicholas roberts

Frequently Asked Questions

The standard cruise is approximately 1 hour, departing from Battery Park and returning to the same location.

Yes, the boat stops near the statue for photo opportunities and scenic viewing from the water.

Return shuttles to Times Square, Central Park, and other tourist areas are complimentary after the cruise.

Advance purchase is recommended to avoid third-party sellers at Battery Park who may charge higher prices.

The upper deck offers the best views, but arrive early as it fills up quickly once boarding begins.

Business Activity

Status: Operating daily

Peak season: May through October

Busiest tours: Sunset departures

Popular this month: 1-hour Liberty cruises

0out of 100

Online Visibility Score: Excellent

How easily local customers can find and choose this business online.

Reviews & Reputation28/35
Online Presence33/33
Business Completeness17/17
Engagement5/15

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